AI Enablement & Adoption
Helping teams identify valuable AI use cases, introduce new tools, redesign workflows, train users and turn early experimentation into sustained adoption.
AI solutions and enablement professional who translates commercial workflows into usable AI tools, integrations and adoption programmes. Over 8 years across SaaS, fintech, healthtech and property, combining stakeholder discovery, LLM/API implementation and measurable GTM outcomes.
Evidence of the work companies are hiring for: workflow discovery, rapid prototyping, API and data integration, user adoption, enablement and measurable commercial impact.
As a board trustee I built the charity end to end: the live public website and its entire backend — donation and payment gateways, a donor CRM, subscriptions, finances and reporting — and I run its flagship fundraising events.
A set of browser tools that pull live market and Land Registry data, cross reference it against the CRM and surface landlords listed with competitors automatically.
Browser apps that integrate the Anthropic API for research, data enrichment and outreach drafting, embedded inside the tools the team uses every day.
Ownership of top of funnel in HubSpot, including a nine email nurture programme engineered to protect pipeline after a regulatory change removed the usual trigger.
A partner facing evaluation of the firm's CRM stack, comparing Jupix against Greenhouse OS, Reapit and Salesforce with a phased migration proposal.
An online sports gaming platform I designed, built and run end to end: five games in one product, real time multiplayer, user accounts and a fully working virtual coin economy with Stripe backed purchases.
A production ready calorie and fitness tracking app I built A to Z: a React and TypeScript PWA, a Netlify Functions API and a PostgreSQL database, with barcode scanning, offline support and AI photo and voice logging.
Delivered a £100k record fee quarter through high volume prospecting of 100+ calls a day, onboarded 10+ portfolio clients securing £100m+ in stock, rebuilt legacy processes into three firm wide Microsoft Teams workflows, and became the firm's de facto technical lead on AI tooling and prospecting automation.
Owned the full sales cycle with high profile clients from prospect to signed deal, devised outbound sequences adopted across the wider team, and supported the CEO on bid writing and funding proposals.
Held part-time alongside my other roles throughout. Built the outbound engine from scratch for a technology business with no prior sales function, and managed a team of five against revenue targets across long, technical sales cycles.
Managed a network of 95 qualified clinicians and grew the service 23% in three months through capacity planning, delivering record consultation volumes.
Supported the day-to-day delivery of Livi's UK clinical service, coordinating clinician administration, resolving operational issues and maintaining accurate records before promotion to Community Manager UK.
Managed the full client lifecycle for a payments technology business, working daily in Salesforce, leading a team of five and feeding customer insight into product development.
My strongest fit is where AI, customers and commercial delivery meet: understanding a business problem, turning it into a practical solution, and helping people adopt it successfully.
Helping teams identify valuable AI use cases, introduce new tools, redesign workflows, train users and turn early experimentation into sustained adoption.
Translating customer requirements into workable solutions, supporting onboarding and implementation, and ensuring AI or SaaS products deliver measurable value after the sale.
Combining business development, partnerships, community and go-to-market execution to help AI companies reach customers, build trust and create repeatable growth.
I am particularly suited to AI enablement, customer success, implementation, solutions consulting, partnerships and go-to-market roles where commercial understanding and practical AI delivery need to work together.